Terms & Conditions
Vendorskart Online Services Private Limited (“Autofy” or “we”
or “us”), upon your acceptance of terms and conditions as set out
below, provides this warranty to the end-user purchaser (“you” or
“your”), that the Autofy product will be free from manufacturing
defects and will be fit for normal use/ usage:
- This Warranty shall be valid for a Limited Tenure,
commencing from the date of your purchase of the product till the “Warranty
Period” applicable to the product
- Warranty Activation request is eligible for
activation/ claim only when applied within 15 days from the date of
purchase of the product.
- This Warranty is limited to the damage arising to the
Product due to manufacturing defects during the Warranty Period and
does not apply if/ on:
- Damages are caused resulting from unauthorized
adaptations or adjustments to the product.
- Damages are caused due to improper installation by the
customer and/or connection of the product to equipment not
approved by Autofy and deficiency in product performance due to
third-party power source / like items
- Damages are caused due to accident, lightening, ingress
of water, fire or Acts of God, improper ventilation, dropping or
excessive shock or any external cause beyond Autofy's control
and/or any damage caused due to tampering of the product by an
unauthorized agent.
- Damages are caused due to normal wear and tear to the
product if the product is used in commercial, business,
industrial, educational or rental applications.
- Any external/ spare accessories supplied with the product
(such as switches, metal clamps, installation items etc.)
-
In case you receive a damaged or defective product,
please raise your concern with the Autofy team within
2 days of delivery. Any claim after the mentioned period
will not be entertained and Autofy will not be liable for
any refund / reimbursement / replacement.
- Under any circumstances, Autofy’s decision will be final
with respect to activation of warranty, nature of defect and
applicability of Warranty
- Autofy may charge a non-refundable service fee to
repair & ship back the product to the customer's address in case of
products with warranty. Service Request Number (SRN)
generation for claiming warranty service can be done 3 times only
within the warranty period applicable to the product.
- The warranty period mentioned with the product is non-extendable
& will not be extended despite the product gets repaired/ replaced
during the warranty period.
- The Warranty will be Void if the type or serial no. on the
warranty card has been altered, removed or defaced. In the case of
product return, the Warranty against warranty code received will
become void and no claim will be offered for the same.
- This Warranty shall be governed by laws of India and all
claims arising from this Warranty shall be subject to the
jurisdiction of courts in New Delhi.
- Autofy reserves the right to vary, modify or change the
terms and conditions herein due to change(s) in the availability of
services, Products and/or spare parts or for the purposes of
complying with applicable policies, rules, regulations and law,
with or without notice. Autofy shall not, under any circumstance,
whether as a result of a breach of contract or warranty, tort or
otherwise, be liable for any incidental, special or consequential
damages, including loss of profits or revenues or any other costs
or damages. This Warranty shall not in any manner extend to
personal injury and/ or death caused by the user's own negligence
or omissions. To the maximum extent permitted by applicable laws,
the remedies in this Warranty are your sole and exclusive remedies
and Autofy’s total liability, arising out of, relating to or
arising out of your purchase or use of Product or damage thereto,
regardless of the type or cause of such damage or the
characterization of the claim asserted (whether in contract or
tort), shall not under any circumstances exceed the Product’s
purchase price as on the invoice. This Warranty does not cover
minor imperfections in the Product that broadly meet design
specifications or imperfections that do not materially alter the
Product’s functionality. You are required to satisfy yourself
regarding the suitability of the Product before making any
purchase. Autofy does not make any representation or warranty as to
the suitability of the Product for any particular use.
- While we assure you that the Products are of high-quality
which have gone through a detailed quality testing protocols,
however, if you do discover any manufacturing defect in the Product
during the Warranty Period, please contact our customer care at the
details provided below, with the invoice and Product details, who
will assist you with the warranty claim process.